IATA Highlights Priorities to Create Value from Digitalization

The International Air Transport Association (IATA) highlighted the challenge to turn advances in digitalization across airline retailing, payments, and digital identity into even better passenger journeys and a more efficient, financially resilient industry. “Today, a traveler can use AI to plan a trip. They can pay with a digital wallet and use biometrics for a more seamless journey at the airport. The challenge now is realizing the value that these innovations can create to make travel more efficient and improve financial resilience,” said Sandrine Le Borgne, IATA Interim Director General, CFO and Senior Vice President, Corporate Services, speaking at the opening of the IATA World Financial Symposium and World Passenger Symposium in Macao.